InspectaShop

Mystery shopping

InspectaShop specialized in a method used by marketing research companies and organizations that wish to measure quality of sales and service, job performance, regulatory compliance, or to gather specific information about a market or competitors, including products and services

Our Strengths

Unique Panel Quality

Consistent Global Coverage

We have the ambition to deliver you vital insights, and by doing so we strive to be the best. InspectaShop has developed unique research models based on data derived from Mystery Shopping surveys.

We have one of the largest and strongest Mystery Shopper panels in the industry. Carefully screened, trained and certified, and with a unique profiling methodology.

InspectaShop is truly global. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. Our proven global approach delivers consistent, accurate results.

Better Analytics & Insights

Our Projects

Check out our latest projects and see how we have helped businesses improve their customer experience and sales performance.

Mystery Shopping

Our mystery shopping projects provide valuable insights into your customer service quality and help you identify areas for improvement.

Testimonials

Angel Bushman

Melissa Kwarchik

​It was a pleasure having InspectaShop Services organize our mystery shops. We learned a lot from the mystery shops and they were responsive to any questions that we had through out the process. I plan on doing mystery shops regularly with InspectaShop Services. This was our first time doing anything like this and it is a valuable tool for training and growth. Thank you!

We’ve been utilizing InspectaShop Services for a number of years and have them to be a great partner. The feedback has been valuable in providing genuine feedback on our Call Center and Consultation experience. When we do have questions, the team at InspectaShop Services is quick to respond.

Our Process

Planning

1

2

Data collection: crucial process

3

Analysis

We start by understanding your business objectives and designing a customized research plan.

Our experienced mystery shoppers collect data through visits, calls, and online interactions.

We analyze the collected data to provide actionable insights and recommendations for improving your sales and service performance.

Collaboration

We collaborate with trusted partners who share our commitment to delivering exceptional customer experiences.

Contact Us

Have any questions or inquiries? Get in touch with our team today.